It's impressive that Slack has only just now encountered issues considering the global coronavirus pandemic. Millions more people are working from home and surely the service will have been experiencing increasing pressure on its servers as traffic intensifies.

The outage should not have caused too much harm to Slack’s reputation given plenty of other communications services suffer from such performance issues, though Slack may have seen it coming – it posted roughly eight hours before the outage on its separate Slack Status Twitter feed that it was experiencing “degraded performance”.