You might have decided to sign up for a free trial on Amazon’s audiobook platform, Audible, but if you don’t cancel your membership you will get billed £7.99/$14.95 a month for the service. Here are the easy steps to follow to avoid being charged once your free trial ends.
First, you need to be aware of the length of your membership and of the date on which you subscribed to the trial. If you signed up via Audible’s one month free trial, you will be billed 30 days after the date you subscribed.
Cancel your membership
To do so, log in to Audible. Then, click on the ‘Hi + name’ button, on the top-right corner of the page, to make several options appear. Select ‘Account Details’.
The first section will show you the exact date of your next bill, as well as which plan you are currently on and what's included in that plan. You'll be able to see how many credits you have - you'll get one as part of your free trial.
You'll also see an option here to 'Cancel membership'. That's what you'll want to click in order to cancel before the bill date shown.
If you have any credits left, you'll be warned that you'll lose them when you cancel. To avoid this, you should use your credit against an audiobook which will still be available to listen to after cancellation.
Once you've used it, press 'Continue cancelling'. You'll next be asked why you're cancelling your membership. Some options may result in an offer of a free credit if you decide not to cancel - we chose 'It's too expensive' and got this offer.
But if you still want to cancel, press 'Cancel Anyway'.
You should now see a confirmation that says your membership has been cancelled. It's worth taking a screenshot of this page and then checking your bank account after the bill date previously shown to ensure that your cancellation has been successful.
Earn free credits through cancelling
If you enjoy Audible and wish to continue using it after your Trial expires, you can earn a free credit by feigning to cancel your subscription. To do so, follow the same steps as if you really wanted to cancel.
Once you have selected an option explaining why you decided to cancel, Audible will come up with an offer to keep you from cancelling. During our testing, the offer didn't seem to vary depending on the reason we picked.
The service always offered a free credit in return for keeping your membership. Simply click the ‘Free Credit’ button to retrieve it. One credit makes for one free audiobook: if you do this, you will be able keep your subscription and you will have gained an extra credit.
Switch your membership
If you enjoy Audible and wish to make the best of it financially, you can also switch your membership plan once your trial has ended. To do so, login to Audible and go to ‘Account Details’. There, instead of selecting ‘Cancel my membership’, choose ‘ Switch my membership’.
It will lead you to a page showing your current membership plan and the different options that will be available to you once your trial has ended.
If you do not cancel before the trial period expires, you will automatically be switched to a 1 book monthly plan. You will be charged £7.99/$14.95 a month and get one credit (which makes for one free book) a month. You will also be able to rollover 6 credits a time.
Additional plans include a 2 book monthly plan or a 12 book annual membership, which may work better for your needs.