After announcing the partnership in early 2018, Sky and Netflix have now revealed details of how the service will be available. It's more than just the app being added to the Sky Q box and customers can even save money with the deal.
When does Netflix launch on Sky Q?
Sky said that Netflix would arrive in November and it has stuck to that promise as the service is now on Sky Q as of 1 November 2018.
You can find out more details at sky.com/netflix.
How much does Netflix cost on Sky Q?
You'll need the 'Ultimate On Demand' package to get Netflix on Sky, because this isn't just the Netflix app on the Sky Q box. The partnership means that Netflix is integrated throughout the Sky Q interface, including the search facility.
The package costs £12 per month and includes Sky Box Sets, which is normally £5pm, and Netflix Standard, which is £7.99pm. Getting the Ultimate On Demand package saves you 99p per month, then.
Note: You will need to have an existing Sky Q Entertainment subscription (£22 per month).
If you want Netflix Premium for things like Ultra HD and more simultaneous streams then you'll need Sky's Q Experience package on-top (and the 2TB Sky Q box), which is £13pm making a total of £25pm when you add Ultimate On Demand.
Here's a table highlighting the differences between the two options.
|Ultimate on Demand||Q Experience|
|Price||£12 per month||£13 per month (additional)|
Will I keep my Netflix profile on Sky Q?
Yes. If you already have a Netflix account, logging in will keep your account details including your personal profiles and all the shows you're watching etc.
How do I activate Netflix on Sky Q?
You can activate Netflix on Sky Q via the user interface - simply open Netflix and follow the instructions - or do it online via www.sky.com/activatenetflix.
Can I watch Netflix on Sky apps?
In a word, no. You'll just carry on using the Netflix app on devices like your phone and tablet. Sky Go and Sky Q will remain separate.
Can I watch Netflix in Ultra HD?
As you can see in the price table above, the standard package only includes HD so you'll need to get Q Experience to upgrade to 4K. You'll also need a 2TB Sky Q box and compatible TV.
If you have a 1TB Sky Q box, you can still watch Netflix in Ultra HD on other devices.
Can I get Netflix on Sky+?
This is also a no, so you'll need to upgrade to Sky Q to get Netflix. Read our Sky Q review if you're not sure about making the jump.
How does billing work with Netflix on Sky?
If you already have a Netflix subscription, then you'll simply need to log-in on Sky with your existing details and sign-up to at least the Ultimate On Demand package.
Sky will then contact Netflix and do all the paperwork so you'll start paying for Netflix via your Sky bill.
How to use Netflix on Sky Q
In its simplest form, you can just load the Netflix app within the Sky Q interface and use it like you would on any other device. You can load the app with Sky's voice search but you can't use it to voice search within Netflix – this will arrive as an update in 2019.
Integration means that you'll also see and be able to access Netflix content from around the Sky Q interface. So you'll see Netflix shows like The Crown alongside Sky content on the Home screen as well as other areas like On Demand (above).
Although you can't search for Netflix content with your voice, you can use the text search within Sky Q and see results split into Sky and Netflix.