Laptop has Windows 10 and despite no previous problems, the Start Menu has just stopped working. (Although I guess it's unrelated, this has coincided with me plugging an external mouse into the laptop for the first time.) I've googled a few potential fixes but none have worked. Grateful for some advice for a non-tech person.
I've tried the first two options in the link without success. Will try the others, thanks.
The symptoms are simply that the Start Menu worked one minute then not the next. Each time I now click on it nothing happens at all.
Nb, one other issue - laptop shows that it is detecting my WiFi but each time I switch it on it comes up with an error message that there is no internet connection - if I click the blue E (Explorer icon) then nothing happens but I am able to launch Google Chrome. For me it would be better if I could simply click E and open a browser of my choice...any further thoughts please?