Windows doesn't connect to device

  roibos 11:26 10 Jan 2017
Locked

Thank god I found this website! I'm praying to all the gods that someone here can help me!! I tried connecting my thin film analyzer to my Dell Laptop Inspiron but it doesn't work. According to their website, it should though since my OS is Windows 10? It works perfectly on other laptops, just not on mine. Can someone tell me quickly what I'm doing wrong? D:

  Forum Editor 14:32 10 Jan 2017

Have you installed the 3 modules - temperature control, data acquisition and data evaluation?

The software should include a Windows driver for your analyser. Without the driver, the device won't work.

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