WINDOWS APP ERROR-APPCRASH/EXCEPTION ECONVER ERROR

  RahulRKS 06:22 16 Dec 2016
Locked

Hi Friends!!!

I m new this forum and facing a great problem. I m using Windows 7 64 Bit. I have few purchased videos which are coded and was provided with a Special Folder Containing "Player for Windows Registered.exe" software which was used to play the videos (after decoding using password).

I used to play the videos as provided using the password. For last 6 months it worked fine. But suddenly one day, the "Player for Windows Registered" Crashed showing errors like APPCRASH , Fault Module Name : KERNELBASE.dll ( i dont have the full log). Only two options were available : 1. Check For Solution online & 2. Close the program. Option 1 also did not worked.

Finally, when I Close the application it shows some errorS like "EXCEPTION ECONVERT ERROR IN MODULE PLAYER FOR WINDOWS REGISTERED.EXE at.... (some code, dont remember)"..

The videos are of my tuitions classes which I have to complete by the a stipulated time. Also, it has a expiry period. Kindly help me plz. Will be very thankful to u!!!

  Burn-it 13:59 16 Dec 2016

Just as an extra bit of information; have you tried playing them with a player like VLC. It should ask for the password if they are protected, but just may be able to read and play them. Trying won't hurt.

  RahulRKS 18:38 16 Dec 2016

Yes I Did with VLC, But it doesnt works.....

  RahulRKS 18:42 16 Dec 2016

HERE IS THE COMPLETE ERROR LOG: Problem signature: Problem Event Name: APPCRASH Application Name: Player for Windows Registered.exe Application Version: 0.0.0.0 Application Timestamp: 5680d72f Fault Module Name: KERNELBASE.dll Fault Module Version: 6.1.7600.16385 Fault Module Timestamp: 4a5bdbdf Exception Code: 0eedfade Exception Offset: 0000b727 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional Information 1: 857d Additional Information 2: 857d39c8635a12bdb19b2b711f64365e Additional Information 3: 9525 Additional Information 4: 952598d12b43d11ab4c1115cd2bfe094

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