windows 8 wont load printer.

  rabc21 22:49 21 May 2015

Just got a new pc with windows 8 on, trying to load printer of old pc (windows xp) but keep getting message ..disk with unsupported format.. on disk it says for windows xp,vista and 7 does that actually mean I have to buy a new printer to work on windows 8. cheers

  alanrwood 10:00 22 May 2015

Might help if you told us which printer it is.

  SeiyaIkki 14:51 22 May 2015

What printer are you using?

  rdave13 16:04 22 May 2015

If it's just the CD you're having problems with then try running in compatibility mode to install. Insert the CD and press the shift key to stop it loading. Open file explorer then This PC. Right click the CD and select Troubleshoot compatibility. Once the wizard runs, select Troubleshoot program, select The program worked in earlier versions of Windows but won't install or run now. Then select the version of Windows it did run on, but you can try again for another version.

Hopefully 32-bit and 64-bit isn't the issue.

  rabc21 19:41 22 May 2015

The printer in question is a hp deskjet 2050A . Cheers

  rabc21 20:39 22 May 2015

Sorted. cheers for the help.

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