windows 8 keeps shutting down

  dan mcphail 17:13 26 Apr 2013

i have just installed win 8,it keeps shutting down due to a problem,then restarts by it self,thinking of going back to win y,can anyone help please

  aquatarkus 19:33 26 Apr 2013

a bit more info would be helpful Specs of PC, i.e. motherboard, cpu, memory etc. Is this a clean install of Win 8 or an upgrade, if an upgrade what version of windows have you upgraded from.

How long does it stay on before it restarts?

Regards Aquatarkus

  dan mcphail 22:02 27 Apr 2013

to Aquatarkus memory 3.00 gb processor AMD E-350 windows pro 64 bit ,ugrade from windows7takes about 3 min to restart,any ideas ? thanks in advance

  aquatarkus 09:31 28 Apr 2013

Did you run the Windows upgrade advisor to see if any of you programs were incompatible?

I would carry out a refresh of the installation, put the DVD in to drive, make sure you can boot from the drive and then follow the on screen prompts.

Upgrade installs can be a pain and I always recommend a clean install if at all possible, back up your important documents photos etc and then carry out a clean install.

A list of programs and antivirus / security programs that were on the Win 7 installation would be handy as it could be one of these that is causing the problem.

How old is the PC, have you checked that the CPU fan is not covered / blocked with dust, also have you checked that the CPU fan and thermal paste is correctly installed?

Regards Aquatarkus

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