On trying to load Window 10 from the web site my PC crashed and will not start and crashing to blue screen. I have a Packard Bell M5801 running Windows 7. As the pc came with no disc l borrowed one and have managed to get into safe mode. When trying to system restore there wasn't any. I am now stuck. Any advice greatly appreciated.
Hi Fruit Bat /\0/\,
Thanks and nice to hear from you. In the past your help got me out of many tricky situations. I was trying to upgrade via the web site to Window 10, it crashed and left me in this position. Wish l had never bothered. Using a friend's Win 7 disc managed to get into safe mode but there is no restore points and although l can copy important files very little else l do seems to work. Do you think on this occasion it is best to copy all files to another hard drive and reinstall the O.S?
Thanks MJS WARLORD, you are correct M.S. still has the 'free' Windows 10 available as this is what l tried to download. I fully believed the text that stated it could be easy to go back to Windows 7 without any problems. What it didn't say was if it crashes you are left in limbo.
MJS WARLORD many thanks for your reply. I am in the process of purchasing a hard drive and so transfer all the files off the pc then l will reinstall the O.S. and the transfer back the files. There is a function via the left hand 'Alt' button with F10 that allows you to do one of two things. Firstly a fresh install via a file on the hard drive. This wipes all. The other is to put a factory setting of Windows 7 but leaving your files untouched. Just copying them for safety. Hope it works.
Well l copied off what l could off the hard drive gave it to a knowledgeable friend who put a fresh loading of Windows 10. After he had gone l added the usual things like system utilities and zonealarm then went to update Windows 10 to get the latest version and it crashed at 81% and would not start or go into safe mode or have a restore point that l had manually put on. The version l was loading is 1803. The error code 0x80070652. I must be the most unluckest bloke.