Windows 10 Update - problems after restart

  davidmball9 17:38 10 Dec 2017

My laptop has just gone through an automatic update to Win 10. It did say it was a major update and could take some time. I restarted on the prompt and left it to it. When I came back, everything was OK, but when I came to shutdown I noticed it still said update and restart. I let it update and restart again and now I have problems. Left click on the the start button does nothing, although I have brief CPU activity. Left click gives me the menu, but not all options are working. I can't get apps or settings, although device manager works. I have lost all my favourites on both chrome and Firefox (Firefox is a different version also - I seem to have lost the most recent update). It has even changed my wallpaper. I have tried restarting in safe mode and a system restore, but it says I don't have any restore points (I have created 2 in the last 6 months). I also tried windows repair, but this did nothing. I upgraded to 10 from 7 on the freebie offer, so I don't have an install disk, so I have not yet tried re-installing windows. Has anybody got any ideas on how to fix this problem?

  xania 09:18 21 May 2018

You know - I've been thinking. Dah!! If we all phoned the Windows help line to sort out our problems, they just might get the message and start doing proper testing? 03348002400

  Liyaz 10:25 21 May 2018

As i have seen no such issue found with my PC, If the problem really occurs means the windows is not original and you have to Re-install with original windows

  Fruit Bat /\0/\ 11:06 21 May 2018

This an old thread not ticked as completed.

Probably resurrected by a spammer who's post has been deleted by the FE.

This thread is now locked and can not be replied to.

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