windows 10 incredimail shutdown error

  conrail 10:15 31 Dec 2015

running windows 10 home with incredimail2, last night windows installed a critical update (KB3132372). when trying to open incredimail I get an error report then the program closes, I have done a system restore to before the update but that failed, only other restore point is the critical update, I have uninstalled and reinstalled incrediamil but program keeps crashing - error report:-

Exception: BREAKPOINT (80000003) Faulting Offset: 001382E2 Module: KERNELBASE.dll 001382E2 KERNELBASE.dll 008255B1 Flash.ocx 0082B0A7 Flash.ocx 007F33EC Flash.ocx 007D8711 Flash.ocx 007D862C Flash.ocx 0080E7D2 Flash.ocx 007BE02A Flash.ocx 00823E78 Flash.ocx 007D7ED7 Flash.ocx 007D7BC2 Flash.ocx 007D8649 Flash.ocx 0078B69E Flash.ocx 0046ED2A Flash.ocx 0045EABE Flash.ocx 0023FD96 Flash.ocx 00233141 Flash.ocx 00237C33 Flash.ocx 00238F30 Flash.ocx 0026F375 Flash.ocx

all help and advice appreciated

  conrail 10:50 31 Dec 2015

hi guys, all sorted, uninstalled the update, didn't realize I could do that, hope t wont reinstall

  sunnypete 11:53 03 Jan 2016

Having the same trouble, but is that update important? Using gmail address temporarily, but not easy to work with it...

  Govan1x 12:09 03 Jan 2016

That update was for Flash Player for I/E and lots of folk having the same problem.

if you have another browser like Firefox or whatever make that your default browser to see if that helps.

  sunnypete 14:19 03 Jan 2016

Don't think Incredimail has anything to do with whatever browser one is using, perhaps the removal of that update might be a solution temporarily, but this is not the first W 10 update which has caused this Incredimail problem,,...and I venture to suggest it won't be the last...

  conrail 15:59 03 Jan 2016

already using Firefox as default browser, changed setting so I select which updates to install but that doesn't help when shutting down I get updates that I have no control over and this problematic update keeps reinstalling

  Govan1x 18:47 03 Jan 2016

Afraid that's W10 for you. It is your computer so you should have a choice of what you want on it. Unfortunately Microsoft does not see it that way.

I don't suppose unticking give me updates for other Microsoft products when I update Windows would help.

  sunnypete 18:57 03 Jan 2016

Perhaps vote with your feet, but what other OS?

  conrail 11:01 10 Jan 2016

incredimail have issued a fix email to all users, many thanks to all for your help and advice, I appreciate it

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