After a considerable amount of trouble I have managed to get [I assume} a clean re install. However, the problem is that there is no cursor so I am unable to do anything more. The desktop is clear other than the recycle bin showing so I am assuming it is a new installation. As I have said there is no cursor. Can any one help on this, please?? How can I get into safe mode??
Thanks for the reply and interest. Yes I have tried with a usb mouse. And tried all you suggest, and through trial and error I manage [a] to get back to a screen asking various questions [blue page with white lettering] and [b] got to a corrupt safe mode with still no cursor. It even did a re install last night [again a few hours] but to no avail, still the same problem . I have also had a screen up saying no repair can be done. I have given up on this now and have purchased [rightly or wrongly a Windows 7 operating disk. I'm not too worried about windows 10 I already have a new Dell laptop with win 10 on it. So thanks again for your suggestions. anniesboy68
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