Windows 10 april update not working

  norman1312 20:45 15 May 2018
Locked

I wanted to test out the W10 April update before putting it onto my main machine, and it seems I was justified in doing so. I used my Lenovo ideapad 320 that was up to date with 1709 and let the update run. Eventually, it seemed to finish and on logging in I got an error box "Location is not available - C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable". Clicking OK resulted in a black desktop on which NOTHING would work. I could get a Run window up but couldn't get anything to run. I could not get the Start menu to work, so the only option was to turn off the machine. After about four reboots I suddenly got the normal desktop but after a couple of minutes suddenly go that error box again. I gave up for the evening and when I tried this morning I got the expected desktop. BUT, things are still not right. The Start button still doesn't work. Using File Explorer to find certain programs, but practically nothing would run. I cannot access the Internet as while I can click on the network icon, 'Troubleshoot problems' works but 'Open Network Internet settings' does not. Suggestions as to what to do next would be greatly appreciated.

  Aitchbee 21:14 15 May 2018

Some other Lenovo users on the forums are having similar problems.

click here

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