Win mobile device

  Quickbeam 11:26 24 Feb 2009

now not seen by Vista. It was working OK for a couple of weeks and now Vista doesn't see the device when i plug it in.

I've tried another cable and uninstalling and reinstalling the mobile device update but now it's lost the partnership and can't see a new device...?

  Woolwell 16:23 24 Feb 2009

Might help to state which device.

I had an HTC Touch Dual which was very hit and miss whether it synced with Vista or not. Eventually I narrowed the problem down to the phone only by the fact that my first one was lost, the second broke and the third syncs every time.

  Quickbeam 23:53 24 Feb 2009

Mio P550 pda.

  Quickbeam 23:54 24 Feb 2009

Works OK with an XP laptop so the problem must be in Vista.

  Quickbeam 12:39 25 Feb 2009

If I have to do another default factory retstore to solve this, will I have a problem reactivating the new software I bought for a thied time in 3 weeks?

Office 2007, Outlook 2007 and Acronis 2009.

  Woolwell 14:52 25 Feb 2009

Assume that you've tried with firewall turned off.

  Quickbeam 00:23 26 Feb 2009

I'll try that in the morning.

  Quickbeam 12:34 26 Feb 2009

No, that doesn't work either.

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