Win 7 Not Recognising Camcorder

  Tall 21:28 17 Dec 2009
Locked

My Panasonic camcorder was recognised properly and was fully useable on Vista, whether via USB or firewire. My new Dell PC, running Windows 7, does not recognise the camcorder, though. Whether I connect it via USB or firewire, the reult is the same: it's only seen as a generic USB device, and so is unusable.

Panasonic say - I guess quite rightly - that as it worked fine under Vista, the problem has to be with Windows 7. I've got the same problem with a Sony voice recorder and an external modem.

Has anyone experienced anything like this and, more to the point, has anyone a solution?

Thanks

  james105051 13:45 25 Dec 2009

"Has anyone experienced anything like this"


Yep, every time a new OS is relesed, some things work, some don't

"more to the point, has anyone a solution?"

Did you get an installation disc with the camera to install software\drivers to a PC. If so try installing in compatibility mode.

  Aushvill 14:22 27 Dec 2009

look its a driver problem

goto panasonic site n download drivers (Camera Suite) for Win 7

its nothing big..

otherwise post your exact model no. here

I will direct u further

  Tall 21:15 01 Jan 2010

Thanks for the replies. The solution was to install the latest BIOS from Dell - labelled A12. After that, all worked fine.

Wonderful.

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