My laptop is running Windows 7 SP1 and I have downloaded all the updates. However, when I try to start the Windows 10 upgrade process, my system tells me that it is not ready and to click to register to be advised when it becomes available. (My wife has exactly the same laptop and software and has no such problem). How can I get round this problem, please?
It seems that this solution didn't work after all so far as a straightforward upgrade is concerned. Managed to get the ISO, that was not what I wanted - I was looking to do a direct download and update. When I tried to run form the web site, it still told me that I needed to register for the upgrade. So got on to Microsoft web site and started an on-line chat. They took over my computer and changed a registry key from 0 to 1 (unfortunately, didn't make a note of which key they changed). This made no difference to the original problem but seems to have allow the web site to get round the issue and start the actual download which is now preparing to upgrade as I am typing this on my desktop.
Hmmm! It all went extremely well after that. Had to delete a few programs that HP had on the laptop, but that apart, nothing. All seems to work well, except I can't use Edge because I want to use my Norton Safe, but very pleasantly surprised to see all my desktop still the same, and does seem to load a little faster than before. No for the wife's laptop and my desktop!!
This thread is now locked and can not be replied to.