vista sp2

  metalmicky 19:31 11 Jun 2009

hi please can someone help me i cannot get vista sp2 to install i get error code 80200010 i have checked microsoft but am not sure what it means.
When my p c reboots after the download my pc will not work i then reboot and press f4 after a while it starts and says microsoft needs to repair youre p c after 10 minutes it finishes and says cannot repair after reboot about 3/4 times it worked and i have rolled it back so all ok at the moment any help would be great thanks

  sunnystaines 20:08 11 Jun 2009

are you able to download the saved file to the desktop then restart in safe mode and try install again.

run chkdsk,defrag and ccleaner first.

  chub_tor 21:53 11 Jun 2009

At least one other sufferer from this error code has found that it is Norton/Symantec causing it. Do you have this installed on your PC? If so you might want to try uninstalling it, then trying the update again. If you have a Norton license key then you can re-install it or be like many others on this forum and use a free version of anti-virus such as Avast or AVG.

  gazzaho 06:55 14 Jun 2009

Why am I not surprised! I'm glad I rid myself of this piece of error ware a long time ago.

I don't mean to be antagonistic but Norton caused me no end of problems a few years back.

  sunnystaines 08:04 14 Jun 2009

when I installed sp2 I saved the download to desktop then disabled norton prior to running install then activate norton afterwards, mine went trouble free.

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