Using card reader to download photos in Windows 10

  kenzie 10:58 20 Sep 2015
Locked

Hello, When I was using Windows 8 before I upgraded to Windows 10, I just put my camera card into the reader and plugged the other end into the computer and I immediately got a blue screen with a white mountain and then a black page showing me how the photos were being downloaded and then a final page showing me the pix that were on the camera and asking which ones I wanted to download. But now in Windows 10 I plug in the card reader but a page comes up saying do I want to look in G Drive or E Drive but if I click on these it just says there are no pictures but the card is full. Please can you help me?

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