I was logging into my computer when my cat walked over my keyboard and caused this to happen: The user profile service failed the sign in user profile cannot be load. I have been into the registry and changed the settings. But I still could not sign in. I tried to go back into the registry but now the computer sends me in a loop back to the log in page which does not allow me to sign in. I am using windows 10 and I have documents that I need but haven’t back up. Is there any way I can access these documents? Or is there any portable programs that I can use to sort this problem out? Many thanks in advance for your help.