Unusually High Disk/CPU Usage Windows 10

  klynnftw 16:54 16 May 2017

Hi all,

We have a custom built PC running Windows 10 and it was operating flawlessly up until about five days ago. We changed nothing, downloaded only one piece of official software (from the Logitech website to support a new webcam), but the system suddenly started running slowly. The disk usage and/or CPU will randomly spike, even if we're only running one or two programs. Start running four or five and the performance lags significantly. We've run several anti-malware and system scans, have updated everything, tried a couple of fixes we found online (such as disabling Windows Search and superfetch), but nothing has worked so far. If anyone has any suggestions, we would greatly appreciate it!

OS Name Microsoft Windows 10 Pro

Version 10.0.14393 Build 14393

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Manufacturer Gigabyte Technology Co., Ltd.

System Model To be filled by O.E.M.

System Type x64-based PC

System SKU To be filled by O.E.M.

Processor AMD FX(tm)-6300 Six-Core Processor, 3500 Mhz, 3 Core(s), 6 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. F1, 8/6/2013

SMBIOS Version 2.7

Embedded Controller Version 255.255

BIOS Mode Legacy

BaseBoard Manufacturer Gigabyte Technology Co., Ltd.

BaseBoard Model Not Available

BaseBoard Name Base Board

Platform Role Desktop

Secure Boot State Unsupported

PCR7 Configuration Binding Not Possible

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume1

Locale United States

Hardware Abstraction Layer Version = "10.0.14393.206"

Time Zone Pacific Daylight Time

Installed Physical Memory (RAM) 8.00 GB

Total Physical Memory 7.96 GB

Available Physical Memory 4.73 GB

Total Virtual Memory 15.8 GB

Available Virtual Memory 12.2 GB

Page File Space 7.81 GB

Page File C:\pagefile.sys

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualization Enabled in Firmware Yes

Hyper-V - Data Execution Protection Yes

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