Unsure if 7 issue or downright takeover by windows security?

  Mr Beaujangles 23:42 12 Nov 2013

Hi, I've been trying to download the update for Zone alarm free but windows security keeps telling me there was a virus in the download so it just deleted it? Did the same with AVG as well - in fact it is doing it with anything I try to download????/ Any ideas as to what is happening or how to sort it out?

  Mr Beaujangles 16:44 14 Nov 2013

Hi Jock1e, Dumbo here needs a walk through I'm afraid. Where do I find services: MSE being Microsoft explorer? I get that last bit right then there really is hope for me:-) Action Centre ?????Security UAC???

I'm not being funny - I really am way out of the loop as far as computers are concerned these days.


  Mr Beaujangles 02:21 18 Nov 2013

Jock1e, tried all your links but they didn't really help as it turns out it is a Trojan and quite a nasty one at that. will leave till tomorrow to have a go at it.

This is the link I have found to be most straight forward at fighting it so far.

Thanks for the walk through too - that really did help me understand where to go looking for these things.

all the best


  Mr Beaujangles 02:23 18 Nov 2013

Might have helped if I'd actually posted the link eh???

click here :-(


  Mr Beaujangles 02:25 18 Nov 2013

This time?


click here

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