Unkown App Slowing Down Windows 10

  rampman10 03:12 27 May 2017

Hello, my Windows PC is slowing down mostly when using Google Chrome. Rebooting usually solves the problem for a little while but not for long.

When I reboot I get this message for about 20 seconds then the pc reboots. I searched using google for this app but cannot find anything.

Can anyone please help?

Thank you

093BA44C-33DB-40B0-9112-EAE19AE25C81 This app is preventing you from restarting

  Fruit Bat /\0/\ 10:05 27 May 2017

HAve a look in task manager to see what is running.

  Secret-Squirrel 11:51 27 May 2017

I searched using google for this app but cannot find anything.

That's because it's a GUID so it's likely to be unique to your computer.


It's highly likely that the Windows Registry editor will give you clues as to what it actually is. Open Regedit -> click on "Computer" top-left -> "View" menu -> Find -> paste the above into the search box -> tick all four options -> "Find next" button. F3 on your keyboard will advance to the next search result.

Note that you mustn't delete nor make any changes in the Registry Editor - just use it to help identify the proper name of that program. When you know its name then you can either update it or uninstall it from Control Panel.

  rampman10 23:50 27 May 2017

Thank you for the advice. I did what you requested and it appears that it is a problem with Microsoft Edge. I did not make any registry changes. I just did a print screen. Should I try to repair or reinstall Microsoft Edge?

Thank you again for your help.


  rampman10 23:56 27 May 2017

  rampman10 01:13 28 May 2017


  rampman10 01:21 28 May 2017


  rampman10 01:35 28 May 2017

Sorry I cannot seem to get the screen shot to post. Here is a copy and text paste. It didn't paste right but maybe someone knows what it means. Thanks again.

Name Type Data A (Default) REGSZ (value not set) _ ], DisplayName REG5Z microsoft-edge:click here 141 LastAccessedTi... REGQWORD Ox0D0D000.1) (0) 1'!"] Path REG_SZ microsoft- ed.g http//www.bin9..conlisearch?.1E... SA Points REG_DI NARY DB DO DEI 00 A Type REG_DWORD OK0900000.0 (0)

Computer HKEVCURRENTUSER SOFTVVARE M crosofe, Win d ows Cu rrentVersi on \Search RecentApps1{9C9713D1A-EF9A-MED-8116-7713525341CI }1RecentlternsM12113709-1536,189C-9248-5E4OF4649A001

  Fruit Bat /\0/\ 10:14 28 May 2017

Try - Reinstall and Re-Register Microsoft Edge for All Accounts

  1. Open an elevated Windows PowerShell.

  2. Copy and paste the command below in PowerShell, press Enter,

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -Verbose}

  3. Close PowerShell, and try opening Microsoft Edge again. if ok then try a restart and see if you get the same message

  Secret-Squirrel 17:55 28 May 2017

rampman, thanks for the info and screenshot but I don't see that GUID you mentioned in your first post anywhere. It's possible therefore that Microsoft Edge is not resposible.

Anyhow, the Windows Event Viewer logs all shutdown-performance issues and it may name the culprit. Have a read here if you're not familiar with it (but ignore the advertising links on that page).

  rampman10 01:47 29 May 2017

Thank you that seems to have fixed the problem for now. I hope it stays fixed. I appreciate your help. Thank you and have a good weekend.

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