Unable to print completely with Brother DCP-135C printer?.

  spuds 18:33 05 Jun 2014
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Answered

Yesterday I transferred a Brother DCP-135C printer to a computer with Windows 7 installed from a previous no problem set-up using Windows XP.

On test all seemed fine, until late last night when I noticed a problem that the printer would not always print, using various methods.

If there is a page with print tab on it, then clicking the tab, a print-out is achieved. If no tab, then using the mouse and right control, a drop down list on the screen gives various options. Sometimes it shows a print option, other times no print option is shown. So no printing method seems not possible.

Been in touch with Brother support, and they have suggested trying different browsers, but attempting this just doesn't seem to resolve the problem. Tried Chrome and Google but not Internet Explorer, because I do not use that browser.

With XP I could use the 'tools' facility, with W7 this option doesn't appear possible, or at least I cannot find this option?.

Any ideas that you might think will resolve this issue. According to the Brother website, I am using the latest version drivers, which apparently covers W7?.

This is the previous link covering yesterdays transfer of printers click here

  spuds 23:30 05 Jun 2014
Answer

rdave13

You have come to the rescue again, which I thank you most dearly.

Brother wasn't able to resolve the issue or offer any suggestions othen than try different browsers.

Before posting, I did try to do a Google search, but didn't find anything of use. So thank you once again.

  spuds 00:13 06 Jun 2014

I think what I may do later today, is have a bit of a 'play around' with some various browser's with the printer and W7 , and see what those experiments bring?.

At least with the Ctrl + P I am now able to print, where I was unable before, on occasions.

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