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unable to contact to IMAP server

  conrail 10:47 22 Mar 2020

hope I have the corret forum? not sure if windows or tech help? recently change from incredimail to thunderbird for my email, now I am getting the message that I am unable to contact to my IMAP server, see image, click here, can somebody explain this to me please? all help and advice apreciated

  x13 11:52 22 Mar 2020

Have a look at the best answer here.

  conrail 12:04 22 Mar 2020

thank you x13, you have been a great help, I have changed the settings and will see what happens, (to see if I have changed the right way. (up or down)),I appreciate your help

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