Hot Topics

Toshiba laptop problems

  recap 19:33 23 Dec 2008

Hi all,

My partners laptop running Vista home Premium has a habit of turning it's self off for no reason I can find. I have checked the power settings for everything I can think of. I did change the times on all of them as they were all set to turn off after 5 or 10 minutes, which I thought was far too short a time for inactivity.

Windows update is also playing up. It's been set to update but ask before installing. This has changed to download and install. I checked for updates earlier today of which there were 8. After downloading them I rebooted to install them. I then checked the update log, were to my astonishment there were 17 updates installed for today???

Any suggestions on either of these problems will be greatly appreciated.


  sunnystaines 20:57 23 Dec 2008

one set of updates will generate another on a out of date system, as the first lot need installing before the second lot can be installed.

is it running on a duff battery on plugged into mains.

getting too hot if an old laptop.

  sunnystaines 20:58 23 Dec 2008

on should read or, those tablets playing me up again.

  recap 14:59 24 Dec 2008

sunnystaines, the laptop is always fully updated. The battery is always taken out as she always uses the mains. The laptop is only about 4 months old and to answer FatboySlim71 question the fan/s are working. Further to your question FatboySlim71, the laptop can shut down after just 10 minutes. This is why I checked the power settings first, and adjusted them.

I did turn off McAfee when I tested the laptop but it still shut down for no reason I can work out.

There was one little problem with the touch pad in that is was far too sensitive. I adjusted the sensitivity but that isn't the problem as the laptop can still turn off on it's own.

  sunnystaines 10:14 25 Dec 2008

4 months old I would take it back to the shop.

  chub_tor 10:18 25 Dec 2008

I have found the Toshiba support to be excellent click here and you can post questions on their forum as well as browsing for problems with your exact model. I have a Toshiba P100 and have had several questions answered by their experts.

  recap 17:16 25 Dec 2008

ventanas, I am thinking down the lines of doing a full reinstall but taking off Vista and installing XP Pro, which my partner and I prefer. I am surprised that the Dell laptop had the similar issues, I have worked with Dell machines for several years now and have never had these issues with them.

sunnystaines, I have suggested that it go back to the shop to my partner, and If I/we cannot fix it then that is the path we will take.

Thanks chub_tor, I will take a look at their support.

For now I will close this thread, thank you all for your input, and I hope the rest of your Christmas is peaceful, and a Happy New Year.


This thread is now locked and can not be replied to.

Elsewhere on IDG sites

What’s the difference between VPN and Antivirus and do you need both?

These are the best album covers of 2019

How to pick the best iPhone insurance

Les bons plans gadgets high tech (2020)