"What is the other message you are getting?". Not sure now, but suspect that it was that the device was not connected or working ?.
I have just run a test using a simple usb plug-in 5 led light on all 5 ports on the new card, and the item seems 'dead' on all ports. Doing the same test on this and other computer's with USB1 or USB2 ports and they all light the test light up.But I already knew those were working with other devices.
Going to get a new 4+1 USB2 PCI card, and see if that works straight from the motherboard.If it does, then that will be the answer perhaps?.