sunvision twin usb external hard drive

  conrail 16:06 03 Apr 2018

acer aspire 5 laptop running windows 10 home, previous laptop HP, used a sunvision "160GB 2.5" External SATA Hard Drive" twin usb external hard drive as system backup on HP, purchased February 2011 I decided to use it as same on acer but unfortunately drive is not recognised in my pc, device manager or disc management click here - picture taken from purchase page of supplier, can't seem to find out how to get laptop to recognise this drive, laptop has 2 x 2.0 USB parts, 1 USB 3.0 port and one 3.0C USM reversible port, all help and advise on accessing this drive appreciated

  Fruit Bat /\0/\ 18:27 03 Apr 2018

does the drive spin up? if not then lack of power from the USB ports - try a powered Hub.

  conrail 18:36 03 Apr 2018

thanks Fruit Bat /\0/\, the light comes on but nothing else, will try the powered hub

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