Two desktop icons have appeared. One saying "%userpro" and the other just says "Desktop" and I don't know where they have come from. When I go into my C drive and try to open My documents, I cannot do so and it comes up "Access denied" local settings, nethood, recent, cookies, printhood, sendto, start menu, and templates all have a little black arrow in a square box over the folder icon. Does anyone know whats going on? I have a Medion PC with Vista preinstalled and I have AVG 7.5 which says it is clean. Thank you all.
The word ‘My’ has been dropped and locations of XP folders like Documents & Settings and History are no longer in their previous locations. They are displayed when ‘hidden files’ are displayed but they are ‘Junctions‘, i.e. they are there for historical reasons so that old programs that would normally use them are redirected to the new Vista locations. Junctions can be recognised by having a little curly up-arrow like a shortcut and cannot be accessed.
The examples above are now in \users\username\appdata\local\microsoft\windows.
You can see a list of these folders using a command prompt. Go to Start and type cmd and press Enter. Now type: DIR /AL (Capitals for clarity only) and press Enter. The results will be a list of all the Junctions for the user folders. These will show the name of the old XP user folder and the name of the new folder that replaces it in brackets.
I have run DIR /AL and it comes up with access denied and the administrator both in safe mode and in windows also comes up with access denied. I have run AVG a couple of times and it comes up clear. I have also run McAfee online scan. It will let me scan my C drive but would not let me scan my documents. It says enable your virus scan but it was already enabled. Could it be a virus?
If you right Click on a file, the context menu appears, it should now have an option to "Take Ownership" so right click on something you want to open then click Take Ownership. Let us know what happens.