PC losing sound and crashes

  Chainos 12:46 08 Feb 2018
Locked

I know this will sound weird but i got a huge problem with my PC. Out of nowhere the sound on the PC just turn off, and then come on again. often while im listening to spotify the song just stops, and the games im playing just crashes. Even my PC freezes sometimes so i have to restart it. this happens really often and i really need a solution to this problem.

  wiganken2 14:47 08 Feb 2018

I assume you have anti-virus installed but they are not perfect so have you run a scan for viruses?

  MJS WARLORD 22:45 08 Feb 2018

this might not work but try it anyway ....

I had problems with headphones and speakers after the windows creator update so try these steps. 1. Go to device manager/ sounds and mic tabs then right click and uninstall drivers even if they dont have a yellow triangle on them. Windows will reinstall them on restart. 2. In sounds/playback tab right click and disable the realtek digital output. just above the icon when using SPEAKERS you should see a green tick in the speaker icon , right click if missing. When you plug in your headphones the icon will go out and if you scroll down you will see a new one for headphones . when you swap between speakers and phones it takes a few seconds to find new device. 3. check properties tab on both headphones .... green jack highlighted and microphone pink jack. finally at bottom right corner where the speaker icon is change the tab to realtec high def audio , i have my volume at 50%

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