No Sound ASUS G53SX Win10

  shurai 20:36 22 Apr 2017

I really need help, never had an issue like this before.

I have a Bose Soundlink Mini connected to my Asus G53SX with Win10 by bluetooth. (Just reformatted but still persists) I'm not sure if it's the drivers or the bluetooth but I get sound that stutters and sometimes my computer will freeze all video whether on the internet or in a media player.

Issue One: If I stop playing a video or music for about a minute, then start playing it again the sound will stutter until I either remove the device from the bluetooth list or turn off the Bose speaker and turn it back on. Same thing will happen immediately after if I don't play any sound for a minute or so.

Issue two: When I turn off the speaker the computer blacks out for a moment, then comes back but will not play video (even display the video or scrub through the timeline) or music. From a local file or on the internet, neither will play until I go to Playback devices and select Realtek High Definition Audio.

Issue three: If I plug in my USB VOip headset no sound works, even when I switch Playback devices and video or music will not playback.

Windows will "Detect Audio" issues and run a troubleshooter but will just hang on the detecting problems screen. I looked in Device Manager under sound and saw "nvidia hd audio" and "Realtek high definition audio". I uninstalled nvidia but problem still persists.

Anyone have any idea what is wrong, I have never had sound issues disrupt even scrubbing through a video on the internet. I even get disconnected form the the internet temporarily when I turn on the Bose speaker, and I'm hardwired in on LAN.

Help would be greatly appreciated, it didn't do this a few months ago and the Bose Speaker works just fine with my Surface Pro 3 and Iphone.

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