My Hotspot Shield VPN not getting connected to server at all.

  seymoria 18:45 03 Dec 2014
Locked

Hi.

I am using the Hotspot Shield VPN. Since the day I upgraded from Windows XP to Win 7, it has completely lost connectivity.

The computer simply refuses to connect and immediately shows 'unable to connect' when I put it On.

The VPN is working perfectly OK on all other machines I have, a Mac Air and a Win XP PC. So the problem is definitely with Win 7. (Probably its got something to do with security).

HS has a real lousy and incompetent customer service so I thought to first try asking here as I expect to get better advice than them.

Thanks.

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