First, I would suggest you to follow these steps and run the Hardware and devices troubleshooter:
a. Press Windows key + W to search Settings.
b. Type “Troubleshoot” without quotes and click on Troubleshooting in the results displayed on the left side of the screen.
c. In the new window, click Hardware and Sound.
d. In the list of options, click on Hardware and Devices.
e. Click Next and follow the on-screen instructions.