I hope someone can help. I have just purchased the above adapter, but unfortunately something is going wrong. I have completed all the steps in the troubleshooting, but it still does not work. I have a two year old sony vaio laptop with windows 10 all updates installed. The original software was 8.1 pro. After plugging in the display adapter into the samsung smart TV which is recognized we see the display ready to connect. When clicking on connect on my computer the TV screen says connecting to Peter which is my laptop. Then is states connection failed. Also downloaded the the wireless display adapter app when I use that sometimes it checks for updates because it is connected but then when I press start I get a message from the computer that something went wrong.
Also when I press the sourcs button on my tv I did see my computer show up but not any more I was able to cast to tv buT not any more
When I click on add device it looks like it downloads the adapter and is conncted but then after three of four seconds I see a message bottom right somthing went wrong Then it changes to not connected.
Can you advise me when I press the source button on the TV remote I can see my other Acer computer network. I used to beable to see network Peter which is my sony laptop but unfortunately I do not see my Peter network on my TV now but I did at one time.
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