Home Forums Windows Help Lumia 635 phone save to computer Forum Rules | Contact Forum Editor | Report a Post Lumia 635 phone save to computer hubdean 16:16 29 Oct 2016 Locked Hi Can anyone tell me how to back up my phone to windows ten. phone companion just not working???? cant find a good programme thanks martd7 17:17 29 Oct 2016 Hi just plug the phone in and it will come up as a mass storage device,you can then look through your folders and back up what you need to hubdean 18:53 29 Oct 2016 hi Thanks for the reply. I have done this but there's no contacts to be found. nothing there to back up?? This thread is now locked and can not be replied to.