chevygirl 16:00 28 May 2017

I don't have administrator permission for anything on my laptop, I can;t sign into the administrator acct, its gone, there is no adminstrator in the command prompt ,when that is clicked this is what comes up c:/users/(my name) . Do I need to reinstall windows ??? PLEASE HELP,,, THIS IS SO FRUSTRATING ,, i HAVE A HOTMAIL ACCT mICROSOFT BUT ADMIMISTRATOR ACCT NO I CAN'T GET TO ANYTHING,

  Fruit Bat /\0/\ 16:35 28 May 2017

windows 10?

Do you have a DVD or USB you can boot from to make repairs?

  chevygirl 22:16 28 May 2017

I have a usb from Dell when i purchease the puter,, windows 10 but when I put it in nothing happens,, I went to the dell site and downloaded the recovery and repair and nothing happened,,, everything i tried it says need admin permission what the heck am i doing wrong,, I must say I am not computer savy ,,,,, : ( thank you for your quick response,, much appreciated

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