Laptop not working after a Windows update

  Spacemedic 09:45 22 Nov 2018

Hi all. My laptop just carried out an automatic Windows update overnight, & when it restarted I tried to sign in but all I get is the following message against a blank screen

C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. If the location is in this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you’re connected to the network or internet, and then try again. If the location still can’t be found, it might have been moved or deleted

It was working fine before the update & I’m 100% sure I haven’t moved or deleted anything. I should probably add that I don’t have a disk.? Any less anyone.? Is this repairable, or has my laptop been permanently damaged.? Thanks in advance..!

  Bris 18:42 23 Nov 2018

This may help click here

  PCStore_Services 07:41 24 Nov 2018

Hello there

The error message you mentioned above occurs due to missing or damaged Windows files. You can either restore your computer to an earlier date and time using the system restore utility. On the same sign in screen you will have power options. Hold down the shift key from the keyboard and restart the Laptop using power options given on Login screen. Keep holding the shift key down until the Laptop starts in Advance options. Under troubleshoot you will see all the available options to either restore, refresh or reset PC.

Thanks

www.pcstoreservices.co.uk

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