When I install a new program on my PC it's folder appears in the 'All Programs' list but it is empty. It should, obviously, contain shortcuts to the application files etc.
If I try to delete that empty folder it won't let me as I 'don't have the authority' and it's properties show that it is 'Unable to display current owner'.
I have run a variety of malware and av checks and all is clear.
This has happened with all recent installations over the last few months including Silverlight installed as a Windows Update. I hadn't actually tied it down to installation until now and, as it happens, one uninstallation where a program was uninstalled but it's entry remained in 'All Programs' and couldn't be removed.
System restore doesn't have any points far enough back.
Bit of a doomer really but all of my programs actually work it's just that the most recent ones installed cannot be run from 'All Programs'. I have actually tried putting entries in 'All Programs' manually and they work perfectly.
I have been 'playing' a bit this morning and found, also, that it is all to do with permissions for the folders and files. If I take the time to change the permissions on all affected folders and all affected files within the folders everything is then ok, BUT, when I install new program it has the same problems.
The solution offered in the link doesn't work because the previous folders aren't old enough.
All I need to do now is find out why the wrong permissions are being applied to folders in the 'All Programs' list. Easy Peasy;-)
Now getting the following when installing a new program:-
'Warning 1909. Could not create shortcut 'my program' file manager.lnk Verify that the destination folder exists and that you can access it.'
If I manually create a folder in 'All Programs' and then take ownership of that folder the program will install shortcuts in it. This still does not answer the question - why is it necessary to do that?
I seem to be going round in circles and do get frustrated with Windows that's why I bought an iMac a couple of months ago and let my wife have the PC (which I still have to try and fix from time to time!!)