Industrial group sales and marketing manager (Ret)

  [email protected] 07:46 13 Jan 2016

I recently upgraded to WIN 10 from WIN 7 and to all intent my DVD/CD drive doesn't exist on my PC, although it was working prior to the upgrade.

  Forum Editor 08:13 13 Jan 2016

This sounds like a driver problem. If you know the make and model of the drive you could search for an updated driver, otherwise you might download Belarc Adviser and let it scan for your drive - it will provide you with the make/model details.

If you are confident with PCs you could also open the case, unplug the drive lead from the motherboard, start the computer, shut it down, replug the drive, and start the computer again, to see if Windows 10 picks it up.

  Fruit Bat /\0/\ 11:35 13 Jan 2016

Try a couple of RESTART instead of SHUTDOWN, this often works better and windows will find and install new software.

  alanrwood 11:55 13 Jan 2016

Can you put a disk in the drive and check again. There is a setting in Explorer that hides empty drives until there is something to display.

  robin_x 13:48 13 Jan 2016

Try re-installing Chipset driver from manufacturers Support / Download page

  robin_x 13:50 13 Jan 2016

(that's the PC's Manufacturer's page)

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