Not sure if you have tried control panel printers to make sure that the proper printer is the default one that you use.
Maybe try HP for the latest driver and software update for your model.
Of course if you have tried those before maybe delete the driver make sure you are connected using the USB cable then reboot the laptop.
Microsoft should jump in and update the drivers for you, it might take 5 or 10 minutes to finish scanning.
Something to try till someone can give you proper information.