how to reset password in Vista Home Basic

  daft1druid 18:41 12 Sep 2013

My partner has an E-book laptop. At the moment, she tries to logon, but it says wrong password. She knows this isnt so, as its her old dogs name. I have tried resetting by going into the bios, but no luck. Can anyone PLEASE help, as shes driving me mad? Thanks, Paul

  tullie 19:30 12 Sep 2013

She needs the password of the router

  tullie 19:32 12 Sep 2013

That is if she needs to connect to the net,or have i got it wrong and its to get into the ebook laptop?

  daft1druid 11:00 13 Sep 2013

Thanks for answering, but it is just to get into the laptop

  Fruit Bat /\0/\ 15:53 09 Dec 2013

She may need to ensure caps lock / number lock is not on.

try experimenting with capital letters in different places etc.

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