In 2014 I bought a new laptop running with Windows 7. I don’t use the laptop very much. Last year Windows 10 installed itelf, but I thought I’ll give it a go. Biggest mistake of my life.
I’ve spent the last 48 hours trying to update Windows 10. It took 3 hours to download an update 1607. The download was successful but the installation failed – twice. Now it tells me to complete the installation I need to restart. When I do this it goes into a never ending loop of “restarting” or “getting Windows ready”. After hours I end up powering down.
I’ve also discovered that the onboard camera doesn’t work. “Ooops something went wrong” and an error code.
That’s it enough, is enough. When I got the laptop, because it came with a preloaded operating system and no actual disc, I did a complete backup. I have the four discs all labelled and an extra one labled apps??
How do I get rid of Windows 10 and revert my laptop to the way it was when it was delivered. Never in the 17 years I’ve worked with computers have I been as frustrated as I am with this total rubbish
If the disk you have are the the recovery disks created when you first got the laptop go to the manufacturers web site and download the manual it should tell you how to use the disks to restore the laptop back to factory default. You might find from the manual that you may have a recovery partition on the laptop and pressing an F key on boot may get you into the recovery menu to restore back to factory default.
Thank you for responding BRYNIT. I am pleased to say that my laptop is an Acer. I was able to revert to factory settings without the use of the discs using the Acer Management tool. It was quite straight forward and did require patience but I got there in the end. My laptop is now rid of Windows 10 and running Windows 7 professional. I am a lot happier and feel in control of my computer once again.
The only really lengthy part of it all was the 145 Windows 7 updates which required downloading and installing. All done with the exception of 2 which I shall look at tomorrow.
"Never in the 17 years I’ve worked with computers have I been as frustrated as I am with this total rubbish"
Having a bad experience, frustrating as it was, doesn't make Windows 10 'total rubbish'. More people are using Windows 10 than Windows 7 (or any other Windows version), and that certainly isn't because it's total rubbish.
Had you posted asking for help with your problem we would have been able to offer advice - I'm sure the problem could have been resolved.
Mole something I have been doing since W10 release. Certainly saved me a lot of hassle in the early days as I had my fair share of crashes. Must admit the last few updates and there have been many, last one on Sunday (I'm on the fast ring)Have not been a problem, now on v1703