Having problem with my laptop

  Mrbeast 14:41 21 Sep 2019

Every time i restart my new asus laptop, it will just start and turns to black screen. What do you think the problem is and possible solution to this.

  Fruit Bat /\0/\ 14:45 21 Sep 2019

There are many reasons.

  1. Set to external instead of LCD screen - Have you tried connecting to an external display such as monitor or TV to see if you get a picture?

  2. Windows is loading updates and you may have to wait a long while for it to complete (give it 30 mins).

  john bunyan 16:09 21 Sep 2019


Your option 3 happened on a young relative’s good Asus laptop this week. Updates took ages with small blue circle . Suggest the OP lets it run for an hour or two if needed. With hindsight I should have done that, having tried other things- nearly invoked a Macrium backup. Ok in the end with update to Windows and Office 2019 Student edition

  wee eddie 17:00 21 Sep 2019

Remember, when Updates are in progress - Plug your Lappy into the mains

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