hardware reserved memory increased ?

  kwakus 16:45 16 Nov 2016
Locked

hardware reserved memory on my laptop increased to 4.6gb for no apparent reason.

details: Hp pavillion G6 notebook Processor AMD A8-3500M APU with Radeon(tm) HD Graphics, 1500 Mhz, 4 Core(s) bios:BIOS Version/Date Insyde F.6A, 13/05/2013 installed physicall memory 6gb total physical memory(usable) 1.48gb which was formerly 5.5gb.

as far as i can tell ive updated all drivers and bios,checked that the maxmemory box in msconfig is unchecked. cant access the locked/hidden options in bios and the regedit page file value change didnt work either. done a system recovery, still no change and i have not opened it because i havnt made any physical changes to it since purchase

any new help will be appreciated

  [DELETED] 00:23 17 Nov 2016

You don't say what OS you are running but run a MemTest, either via Windows or third party. how to geek . Might be a failing ram module.

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