Faulty Windows 8 PC

  Forum Editor 00:34 22 Dec 2012

Your supplier will need your user account password before they are able to access your computer, but I can't see why any other passwords are necessary.

From what you've said it sounds as if something went wrong when you were in the setup process - a new computer will have an OEM version of Windows 8 which will have been tested as working in the factory. All the necessary hardware drivers will be on the machine, and the wireless network adapter should function perfectly.

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