External hard drive problem help

  Jayden0903 17:19 09 Jun 2018

Hi I purchased an external hard drive last year which has been plugged into the PS4 for a few months. I have gone to use it on my laptop as my music is saved on it and my computer is not recognising it.

I have tried other sub ports and tried removing it from device manager and re installing and still nothing. It shows up as un allocated in disk management.


  wee eddie 18:25 09 Jun 2018

Have you tried it back on the PS4?

  Fruit Bat /\0/\ 18:47 09 Jun 2018

Op system o laptop win 7 or 10?

Did you format the disk as exfat on the PS4 if so your win 7 system may not recognise it.

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