External hard drive problem help

  Jayden0903 17:19 09 Jun 2018

Hi I purchased an external hard drive last year which has been plugged into the PS4 for a few months. I have gone to use it on my laptop as my music is saved on it and my computer is not recognising it.

I have tried other sub ports and tried removing it from device manager and re installing and still nothing. It shows up as un allocated in disk management.

Help!

  wee eddie 18:25 09 Jun 2018

Have you tried it back on the PS4?

  Fruit Bat /\0/\ 18:47 09 Jun 2018

Op system o laptop win 7 or 10?

Did you format the disk as exfat on the PS4 if so your win 7 system may not recognise it.

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