External hard drive not connecting on start-up.

  steveb561 22:25 30 Sep 2015
Locked

Hi, please advise. After upgrading to windows 10, my simpledrive external hard drive will not load with startup. It will work if I disconnect it and then re-connect. Never had any probs with it on win7 before. I've tried different usb ports. Any ideas please....that I can understand?!!

  Fruit Bat /\0/\ 13:44 01 Oct 2015

try device manager

right click usb devices - select properties - look for the power tab make sure "allow the PC to switch off ...." is unticked.

  steveb561 16:34 01 Oct 2015

Thanks for reply. I have found many usb options in device manager, of which 7 called usb root hub have a power management option to uncheck the box you advised. I am using most of the usb sockets, do I need to somehow find the correct one connected to the hard drive, or uncheck the lot???

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