Explorer.exe not responding on my computer access

  Robertb4 17:24 15 Jan 2017
Locked

Hello guys, this is my first time posting a question here so excuse me if I do not follow certain standards.

  1. A little backstory

    I installed a day ago some corrupted software into my computer and soon after that I got the "black screen of death" on boot. I reinstalled my windows, erasing all partitions except one where I had some personal content, nothing related to windows or software.

  2. The problem

    It all works perfectly now, except that, sometimes when I click "My Computer", the window freezes and I get the message: "Windows Explorer stopped responding".I am able to close windows.explorer after around 10 seconds, then it all works fine again, windows.explorer reloading itself after I close it. When the windows.explorer freezes, the my computer main page(the one that shows the partitions) is the ONLY one that does not respond, everything else working perfectly.

  3. More details

    Note: this happens in about 50% of the cases, not everytime. PLEASE prompt me if you feel the need for more details, I just want to make it work. Also,I now have an antivirus and I ran 2 full in depth scans, finding just 2 malwares and erasing them on the first scan.

  Robertb4 17:46 15 Jan 2017

Full error:

Description: A problem caused this program to stop interacting with Windows.

Problem signature: Problem Event Name: AppHangB1 Application Name: explorer.exe Application Version: 6.1.7600.16385 Application Timestamp: 4a5bc60d Hang Signature: f128 Hang Type: 0 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional Hang Signature 1: f128b6859529d468288b0b438227f2a0 Additional Hang Signature 2: 038d Additional Hang Signature 3: 038dcc82876a0b81ae2e055408dbff7a Additional Hang Signature 4: f128 Additional Hang Signature 5: f128b6859529d468288b0b438227f2a0 Additional Hang Signature 6: 038d Additional Hang Signature 7: 038dcc82876a0b81ae2e055408dbff7a

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  Govan1x 18:13 15 Jan 2017

I take it you are using W7 or below.

With W7 you could open taskmanager and click on explorer.exe to highlight it then click on end task.

Then click on File at top left and click on run new task. Type explorer.exe into the box and click ok.

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