Desktop files disapper and can't see on desktop f

  Rammurthy 14:30 20 Jun 2019

Hello on my laptop desktop files are suddenly diasapper.and only shows computer icon and bin.who can I restore files

  Fruit Bat /\0/\ 09:25 21 Jun 2019

Sounds like it hasn't booted into your profile

first thing to do is Start - Power - Restsr (not shutdown)

and see if it boots back up normally.

  Rammurthy 04:05 22 Jun 2019

I did what you tell.but it can't please help me.this happens when I sleep my laptop after sometime is there any problem with seelping it virus problem..

  Fruit Bat /\0/\ 12:41 22 Jun 2019

Are your document, picture and video files still available?

  Rammurthy 13:17 22 Jun 2019

Yes not available still.what to do help me

  Fruit Bat /\0/\ 19:46 22 Jun 2019

If you are logged in as an administrator use file explorer to navigate to c:\users\ and see if your user name and any other users is shown there

  Rammurthy 20:30 22 Jun 2019

Yes but I had only one admin in local drive C and in users>kartheek as one admin with samll security symbol is there that's all.

  wiganken2 12:25 23 Jun 2019

Have you tried the following?: - Right click anywhere on desktop then in the "View" option make sure that "Show desktop icons" is ticked.

  Rammurthy 03:53 24 Jun 2019

Yes but I cont restore it.its about my files are deleted and my laptop shows two icons "pc".and "bin" shows I buy a new laptop .

  Fruit Bat /\0/\ 09:45 24 Jun 2019

If you cannot see your old username in the folder c users then your old account profile is gone and you will need to use recovery software to try and recover your files if you haven't made a back up

  Rammurthy 10:10 24 Jun 2019

What is recovery it shows old username also.but avast antivirus software shows virus is thats why my files are not showing or anything wrong with that

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