I am a 62 year old computer dummy, I recently bought two new HP computers one desktop and one laptop both have windows 7 loaded in them. Both suck, they keep having unexpected shutdowns and a whole host of other stuff that keeps going on. I have checked all over the internet and get a heck of a lot of technogeek language from people with their versions of fixes. So far what little I can decipher from their words nothing has helped. Is there anyone out there that can in simple plain english tell me if it is a problem with windows 7 or something I am doing.