Cannot install Photoshop CS5 from CD in W10

  john bunyan 16:24 30 Mar 2019

I have used Adobe Photoshop CS5 for years and it was installed on my desktop and laptop, and ran ok. It is still ok on my desktop. Due to a problem on my laptop where a new motherboard was supplied, I uninstalled it prior to the repair as I only have a 2 PC licence. A year or so ago it installed ok on this laptop. Now, however, it will not install as the latest windows 10 seems not to accept it. Curious that it ran up to a week ago, and still runs on the (more or less) identical desktop. I like Photoshop but am loathe to start the expensive rental system. Ideally I would like to find a way of installing it via the CD. Otherwise maybe I will have to buy Elements 2019 but that is not the same.

  x13 16:48 30 Mar 2019

As you install the CD physically press the shift key. Stops it from auto booting. You can then see all the files on it. On the .exe file for installing right click and select 'troubleshooting'.

This might also help

  x13 16:52 30 Mar 2019

Another way would be to create an .iso file of the CD and mount it within Windows 10 then run. I only use Ashampoo to create .iso's (free and paid for) so no idea if Win 10 can do it.

  john bunyan 17:09 30 Mar 2019


Thanks; will have a look. I did try running the .exe but a nota appears along the lines of “This programme is not possible on this version of Windows. Will look at other options in next day or so. I did check Adobe forums and tried downloading C+++ files etc. Odd that it ran on latest windows a week ago , still runs on desktop but won’t install. May give Adobe a call but support has run out for CS5 and they are keen on selling the monthly payment version

  wee eddie 18:56 30 Mar 2019

It was launched in 1990, I'm not suprised that it finds Windows 10 too much

  john bunyan 19:13 30 Mar 2019

*wee eddie *

Yes but I still can’t understand why it runs on desktop. Also, installed a year ago and ran on laptop. Only ran into problem after a motherboard replacement; windows version same now as before replacement. Still a brilliant programme, used often in desktop. May buy Photoshop Elements 2019 on disc from Amazon but prefer to carry on with CS5 if possible

  john bunyan 19:17 30 Mar 2019


CS 5 was launched in 2010

  john bunyan 19:19 30 Mar 2019



  wee eddie 19:21 30 Mar 2019

Sorry, misread Google on my phone

  hssutton 20:30 30 Mar 2019

John. CS5 installs OK on my Win10 64 bit without problem. How far do you get with the installation. Just as a matter of interest CS2 and CS2 Illustrator also install without any problem.


  john bunyan 20:46 30 Mar 2019



When I insert the CD and select install CS5, nothing happens. Then when I go to the file list in the CD and press the install .exe for Photoshop a screen appears along the lines of Programme incompatible - contact software supplier.

I will try again tomorrow and make a note of the exact message. Maybe I'll try CS4 first to see if that works.

Will report back tomorrow.

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